1. General Terms and Conditions
🔸These terms and conditions apply to all bulk orders at Lithink, i.e., orders of 200 units or more.
🔸By placing a bulk order, the customer fully accepts and agrees to these terms and conditions.
🔸These terms take precedence over all other agreements unless Lithink has expressly agreed otherwise in writing.
2. Order Confirmation
🔸All bulk orders are reviewed and approved by Lithink. The company reserves the right to accept, modify, or reject bulk orders depending on availability, price, or other criteria.
🔸After accepting an order, Lithink will provide an estimated schedule for order processing, including production, handling, and delivery.
3. Prices and Payment
🔸Prices for bulk orders are negotiable and may include discounts, volume discounts, or special terms that differ from standard prices. All pricing agreements must be documented in the final order. 🔸All payments must be made according to the agreed payment terms, e.g., a 30% deposit with the remaining 70% due before container loading and shipment. Lithink reserves the right to cancel the order if payment is not received on time.
4. Order Changes and Cancellations
🔸Changes to bulk orders must be submitted in writing and require approval by Lithink. Changes may affect price, delivery time, and the overall terms of the order.
🔸Cancellations of bulk orders:
▪️ Before production starts: For orders canceled before production begins, a cancellation fee may apply in accordance with the order.
▪️ After production starts: Once production has started, the order is binding and cannot be canceled. The customer is obliged to pay the full order amount according to the original agreement.
5. Shipping and Delivery
🔸For products that require production, the estimated delivery time is 30 to 40 days from the start of production.
🔸Lithink will make every effort to meet this schedule. If delays occur, Lithink will inform the customer promptly.
🔸Lithink is not liable for delays due to the following reasons:
▪️ Force majeure: Events beyond Lithink's control, such as natural disasters, strikes, transport disruptions, or other unforeseen circumstances.
▪️ Delays by carriers: Delays caused by external transport or logistics providers.
🔸Upon receipt of the goods, the customer must inspect them and report any discrepancies, damages, or shortages within two business days. If no report is made within this period, the order is considered delivered.
6. Returns and Refunds
🔸A strict return policy applies to bulk orders.
7. Warranty
🔸Products in bulk orders are covered by Lithink's standard warranty. This guarantees the quality and functionality of the product under normal use.
🔸Additional or extended warranty terms must be agreed upon and confirmed in writing before placing the order.
8. Liability
🔸Lithink's liability for bulk orders is limited to the total value of the order. Lithink is under no circumstances liable for:
▪️ Indirect damages: Such as lost profits, business interruption, or other economic losses.
▪️ Incidental or consequential damages: Damages arising from delays, defective products, or other issues related to the order.
🔸Lithink's liability is limited to the repair, replacement, or refund of the defective product in accordance with the warranty terms.
9. Acceptance
🔸By placing a bulk order with Lithink, the customer confirms acceptance of these General Terms and Conditions. This acceptance constitutes a binding contract between the customer and Lithink, enforceable under applicable law.
If you have questions about bulk orders, please contact us at marketing@lithink.de.
