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Lithink Care+

THE LITHINK SERVICE PROMISE

We stand behind
your battery.
For 10 years.

With Lithink Care+, you get up to 10 years of manufacturer warranty and lifetime technical support. Directly from Lithink. Even long after purchase.

View all benefits

10 years for batteries over 30 Ah. 5 years up to and including 30 Ah. 2 years for chargers.

Lithink Batterie mit einem Nutzer vor seinem Campervan
MANUFACTURER WARRANTY10YEARSFOR BATTERIES OVER 30 AH
For your power. And for what you plan to do with it.

YOUR BENEFITS AT A GLANCE

What comes with Lithink Care+.

Clear benefits. Personal support. One point of contact: Lithink.

10Years

Manufacturer warranty

In the event of a covered defect, we take care of the inspection and warranty service.

View warranty coverage ↗For batteries over 30 Ah. More terms below.
30Days

Return option

Does your order not fit? Register the return within 30 days of receipt.

View return policy ↗Condition of the goods and shipping costs are governed by the return policy.
Lifetime

Personal technical support

Questions about installation, settings, or use? Our team will help you directly — even after the warranty period.

Request technical help ↗Technical advice is not a lifetime repair or replacement warranty.

TAKE RESPONSIBILITY FOR THE LONG TERM

A strong battery.
A binding promise.

We trust the quality of our batteries. That is why we provide a 10-year manufacturer warranty from the date of purchase for models over 30 Ah.

If a covered defect occurs, we will review the case and arrange the solution provided for in our warranty terms. You know who to contact.

Full warranty terms ↗

Which warranty applies to my product?

Batteries over 30 Ah
10 years
Batteries up to and including 30 Ah
5 years
Chargers
2 years

The warranty starts on the date of purchase. A replacement does not start a new warranty period.

Your statutory warranty rights remain unaffected.

TRUST BEGINS INSIDE

Why we give up to
10 years warranty.

Our confidence has a foundation: robust construction, tested components, and intelligent protection systems. That is what our long-term service promise is built on.

01 / INTELLIGENT PROTECTION

Lithink BMS

More than 30 protection functions monitor the operation of your battery.

02 / STABILITY

Stable internal structure

Reinforced construction and multi-layer protection for mechanical stability.

03 / TESTED QUALITY

In-house battery lab

Our product series are tested for safety, performance, and lifespan.

04 / HIGH-QUALITY COMPONENTS

EV-grade A+ cells

High-quality cells as the basis for stable performance and a long cycle life.

SUPPORT THAT HELPS YOU MOVE FORWARD

A problem? We’ll take care of it.

Here’s how you get your warranty solution in three steps.

  1. 01

    Get in touch

    Send your order number, serial number, and a brief description of the issue. Photos or videos help with assessment.

  2. 02

    Review together

    Our technical team helps with diagnosis and checks the warranty claim. You will receive the next steps directly from us.

  3. 03

    Receive a solution

    Depending on the confirmed warranty case, repair or replacement will follow in accordance with the warranty terms. We will coordinate any required return with you.

Your direct line to Lithink

Please contact us before returning anything.

support@lithink.de

ON THE GO WITH LITHINK

Your everyday life.
Your adventures.
Our service stays.

In the motorhome, by the water, or off the grid: our users rely on Lithink in a wide range of everyday situations. If you have questions about your battery, our team is here for you.

Insights from our European community.
Lithink Nutzer mit Batterie vor einer SolaranlagePaar mit Lithink Batterie vor seinem WohnmobilLithink Nutzer mit Batterie und Camper im Winter

CLEAR ANSWERS

Good to know.

The key details about your protection.

What is covered by the manufacturer warranty?

Covered product and functional defects are checked and handled according to the warranty terms. Normal wear and age-related loss of capacity, as well as damage caused by improper use, installation, or unauthorized modifications, are not covered.

Does a 10-year warranty always mean a free replacement?

No. The type of service and any possible costs depend on the specific warranty case and the applicable warranty terms. Before processing, we will clarify the next steps with you.

Can I try my battery for 30 days?

The 30-day return option is not an unrestricted trial period. For voluntary returns, requirements regarding condition, packaging, and accessories apply, among other things. Please check the return policy before installation or use.

Who pays the shipping costs?

Who covers the shipping costs depends on the reason for the return and the applicable conditions. Our support team will clarify with you whether a prepaid return label will be provided. Please return your battery only after coordinating with us.

What does lifetime technical support mean?

Our team will support you with technical questions about your Lithink battery even after the manufacturer warranty expires. This does not mean that repairs, spare parts, or replacement products are permanently free of charge.

How do I register my battery?

Use the product registration on our website and have your purchase and product details ready. Our support team will answer questions about registration and the warranty applicable to your purchase.

To product registration ↗